you’re having a technical issue with Serbonika, you may be able to resolve it by clearing your cache and cookies, because it’s the first step to try solving problems on Serbonika.
Clearing your cache and cookies can help resolve issues like:
- Incorrect or missing content on your Accomplishments page
- Incorrect or missing course progress
- Incorrect or missing courses in your Enrollments
Mac
Open your internet browser, like Firefox or Chrome.
At the same time, press Command-Shift-Delete.
Windows
Open your internet browser, like Firefox or Chrome.
At the same time, press Ctrl-Shift-Delete.
Browser settings
Most internet browsers have menu options that let you clear your cache and cookies. For help with clearing your cache and cookies in a specific browsers, check this article.
After you clear your cache and cookies
After you clear your cache and cookies, you’ll need to re-enter your Serbonika login information. If you’ve forgotten your password, you can reset it.
Once you’ve logged into your Serbonika account, you can check to see if your issue is resolved. If you still need help, contact us.
Try an incognito browser
If you don’t want to clear your cache and cookies, you can also try using a private or incognito browser. After opening an incognito or private window in your internet browser, you will need to log into Serbonika again. If your problem is solved when using private or incognito mode, it can also be solved by clearing your cache and cookies.
